| Date |
Score |
Customer Comment |
Supplier Response |
|
22-Apr-2018
|
|
Staff were incredibly helpful, answering all of my questions and demonstrating an in-depth knowledge and love of their work. Thanks in particular to Emily for her patience as I sought to get the item just right!
Anonymous
Anonymous
|
No Comment |
|
22-Apr-2018
|
|
Service rating : Fantastic service, fast, and the ring is beautiful.
Product : Beautiful ring, just like on the pictures.
Anonymous
Anonymous
|
No Comment |
|
15-Apr-2018
|
|
Beautiful ring; fast, polite and flexible service. Highly recommend!
Anonymous
Anonymous
|
No Comment |
|
15-Apr-2018
|
|
Excellent customer service. Really put my mind at rest when making such a large purchase of an engagement ring. The resizing service is also excellent and so straight forward.
Anonymous
Anonymous
|
No Comment |
|
05-Apr-2018
|
|
Service rating : Great customer service with prompt email correspondence. Flexible to our needs in terms of delivery.
Product : Well, I don’t think I would settle for anything less than 5 stars for a ring I’ll be wearing for a long time to come! My only (very slight) gripe is that I received a silver...
Anonymous
Anonymous
|
Service rating : Thank you, for taking the time to leave your review, so pleased to hear you were happy with the service provided. ... |
|
05-Apr-2018
|
|
****** brilliant from start to finish. The communications and service second to none. The rings are outstanding
Anonymous
Anonymous
|
HI there,
Thank you for such a lovely "short but extremely sweet review", it was an absolute pleasure to have been abl ... |
|
05-Apr-2018
|
|
Service rating : I interacted seamlessly with 3 different personnel at Serendipity and in all cases they were very responsive, personal, empathetic, efficient, courteous and good humoured. It was a pleasure.
A very good company with unusual and excellent products for a very good price with...
Anonymous
Anonymous
|
HI there, thank you so much for taking the time to leave such a lovely and informative review. We love to hear from our clients a ... |
|
05-Apr-2018
|
|
Service rating : Serendipity went out of their way whenever we needed advice. I found them to be quick in their responses, thorough and generally very nice! I do not hesitate to rate them 5*.
Product : My fiance's wedding ring arrived on time, wrapped beautifully, perfectly engraved with our...
Anonymous
Anonymous
|
No Comment |
|
05-Apr-2018
|
|
Service rating : I went to visit serendipity when looking for an engagement ring. Sat down for a few hours studying different diamonds and settings, they were very knowledgable and gave great advice.
The ring was made quickly and looks Amazing.
Can’t recomend Serendipity enough,...
Anonymous
Anonymous
|
No Comment |
|
11-Feb-2018
|
|
Service rating : I thought the service was faultless. From ordering my item, I received correspondence back immediately confirming what I wanted. I was also updated with how my order was progressing and received an email advising of delivery.
Excellent, personal service and would highly recommend to...
Anonymous
Anonymous
|
No Comment |
