| Date |
Score |
Customer Comment |
Supplier Response |
|
17-Aug-2017
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Service rating : Absolutely would buy another product, the quality of the diamonds and the workmanship is very good. Delivery by FedEx was excellent also. Could recommend a little more contact while it is being made, but on the whole
it is just lovely. Thank You.
Product : Very well done and...
Anonymous
Anonymous
|
Service rating : Thank you for taking the time to leave such a lovely review, we are so pleased that you would be happy to purchas ... |
|
17-Aug-2017
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Service rating : Professional throughout, catered for all our needs (despite us messing up the finger prints 3 times!).
Truly excellent service from Mark and the whole team yet again.
Product : Excellent. Exactly as promised and on time.
Anonymous
Anonymous
|
Service rating : Hi Dave. Thank you so much for the kind review. We are all so delighted you're both happy with the wedding rings ... |
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16-Aug-2017
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Not only was this a guilt free purchase due to the ethical stance Serendipity takes (massive brownie points were received from my fiancée ;) ) obtaining the diamonds they use, but the website was really easy to use and navigate around.
We popped over to the Isle of Wight and had a...
Anonymous
Anonymous
|
No Comment |
|
07-Jul-2017
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Service rating : As a complete novice to the fine art of diamonds and jewellery, Mark and the team at Serendipity made the process informative and hassle free. I'd visited many jewellers before I discovered Serendipity and felt all others lacking in both willingness to go out of their way and choice. I...
Anonymous
Anonymous
|
Service rating : Thank you so much for the wonderful and very kind words. We are delighted that you came to see us and gave us the ... |
|
05-Jul-2017
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|
Service rating : An excellent service all round from initial advice to great communication during the purchasing process. Then finally a perfect ring delivered in a beautiful presentation box. Thank you :D
Product : An excellent service all round from initial advice to great communication during the...
Anonymous
Anonymous
|
Hi, Many thanks for leaving us a review on the wedding ring you have received. We are glad to hear you are happy with your experi ... |
|
05-Jul-2017
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These rings are amazing and exactly how we ordered it. From speaking with several other designers, it is apparently EXTREMELy difficult to get fingerprints on rings and Serendipity absolutely nailed it!
THANK YOU VERY MUCH!
Anonymous
Anonymous
|
Service rating : Hi,
Many thanks for leaving us a review. Delighted to hear you are happy with the fingerprint engraved ... |
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05-Jul-2017
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Service rating : Would certainly recommend & use again if appropriate
Product : Really pleased with this personalised product for our wedding
Anonymous
Anonymous
|
Service rating : Thank you, that is very kind of you to say that you would recommend us. It was an absolute pleasure to be able to ... |
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24-May-2017
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Service rating : Customer service is excellent, listened well, communicated and updated status of order regularly, attention to detail very good
Product : Good quality, reasonably priced
Anonymous
Anonymous
|
Service rating : Thank you so much for taking time to leave such a nice a review, it was my absolute pleasure to have been able to ... |
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26-May-2017
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Service rating : This is the 4th item I've purchased from serendipity diamonds. Always excellent service from start to finish, responding quickly to any questions or queries.
The quality and prices beat anything you will find on the high street.
Product : Excellent quality and price
Anonymous
Anonymous
|
Thank you for your 4th purchase, this is always a good sign when we have such good returning clients such as yourself. As always i ... |
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23-May-2017
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Service rating : They answered my questions really fast. And more importantly, they delivered faster than expected.
Product : My fiancee loved it. That's the most important thing about a ring!
Anonymous
Anonymous
|
Service rating : Many thanks for your lovely review, it was our absolute pleasure to have been able to help you with this very spe ... |
