| Date |
Score |
Customer Comment |
Supplier Response |
|
23-Sep-2016
|
|
Service rating : Excellent piece. Needed it in a hurry. No probs to Serendipity, Arrived next day. Excellent service and communication.
Product : Excellent pice. Have used Serendipity before and never been let down
Anonymous
Anonymous
|
Service rating : Thank you for taking the time to leave your review, feedback like this is so important to us. We are so pleased y ... |
|
23-Sep-2016
|
|
Service rating : very friendly staff, I ordered my ring with Drina and she was excellent with me. item very well packaged too.
Product : excellent quality and exactly what I wanted
Anonymous
Anonymous
|
No Comment |
|
24-Aug-2016
|
|
I Had a short dead line for the ring I needed as a present, and the process was handled perfectly
many thanks
Anonymous
Anonymous
|
Hi,
Thank you for leaving a review on the service you received, I am so pleased we made the time frame for you. This wa ... |
|
24-Aug-2016
|
|
This is the second item that I have purchased from this company. Both times exactly as described and delivered within the promised timescales. Thank you.
Anonymous
Anonymous
|
Thank you for taking the time to leave a review for us. It was great to hear from you again and an absolute pleasure to have been ... |
|
24-Aug-2016
|
|
Service rating : Any issues that arised there staff were very helpful in putting my mind at ease
Product : Ring was amazing the layout of the package it came was also amazing and I liked the little proposal box that they also supplied, a lot better touch than most jewellery places.
Anonymous
Anonymous
|
No Comment |
|
24-Aug-2016
|
|
Great, really helpful and great service!
Anonymous
Anonymous
|
No Comment |
|
24-Aug-2016
|
|
I would like to say a special thank you to Drina I received fantastic service from start to finish, I am so happy with my ring it's wonderful exactly as it looks in the images it's simply perfect. I would highly recommend to purchase from Serendipity I will certainly come back for wedding bands...
Anonymous
Anonymous
|
No Comment |
|
03-Aug-2016
|
|
Service rating : Cannot recommend enough! Communication fantastic throughout. Very accommodating, met our every need. Absolutely stunning wedding rings!! Fabulous experience. This is definitely the perfect place to purchase your jewellery especially if you are looking for custom made!! Thank you so...
Anonymous
Anonymous
|
Service rating : Hi,
It was an absolute pleasure dealing with you and getting everything you required sorted. Thank you ... |
|
02-Aug-2016
|
|
Service rating : I have used Serendipity Diamonds twice and have been seriously impressed each time. The communication is great, they keep you informed and are extremely helpful.
My last order was two platnum finger print wedding bands, I couldn't have been happier when they arrived, they were...
Anonymous
Anonymous
|
Service rating : Thank you for returning to us, it was an absolute pleasure to have been able to help you a second time. Thank you ... |
|
02-Aug-2016
|
|
Service rating : I am a little cynical by nature so spending $1300 on a ring from a company I had never heard of was a big step for me...but I couldn't be happier. The service was outstanding from their online live responses to questions to their willingness to answer each of my email questions. The ring...
Anonymous
Anonymous
|
Service rating : Hi,
Many thanks for leaving us a review on the experience you received from Serendipity. It was an abs ... |
