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Blue River Diamonds Ltd. Trading as Serendipity Diamonds. Reg. England No. 5972040 VAT No. 909972870 Registered office: 22 George Street, Ryde, Isle of Wight. P033 2EW, England
| Date | Score | Customer Comment | Supplier Response |
|---|---|---|---|
| 10-Oct-2017 |
Service
Product
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Service rating : Brilliant service, ring was ready in the time specified and easily contactable by phone if you have a query. Anonymous Anonymous |
Hi, Many thanks for leaving us a review today. We are happy to hear you enjoyed your experience with us it was a pleasu ... |
| 07-Sep-2017 |
Service
Product
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Service rating : Excellent service. It was a pleasant experience and also good value. One local jeweller said that he would not make the required ring (he did not like complete eternity rings) whilst a second wanted 50% more for the same quality item. Anonymous Anonymous |
Service rating : Hi Raymond. Many thanks for your kind words and for taking the time to leave a review of your experience. We were ... |
| 07-Sep-2017 |
Service
|
Great service. Anonymous Anonymous |
No Comment |
| 30-Aug-2017 |
Service
Product
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Service rating : Absolutely fantastic from Drina and the team. Anonymous Anonymous |
No Comment |
| 17-Aug-2017 |
Service
Product
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Service rating : Absolutely would buy another product, the quality of the diamonds and the workmanship is very good. Delivery by FedEx was excellent also. Could recommend a little more contact while it is being made, but on the whole Anonymous Anonymous |
Service rating : Thank you for taking the time to leave such a lovely review, we are so pleased that you would be happy to purchas ... |
| 17-Aug-2017 |
Service
Product
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Service rating : Professional throughout, catered for all our needs (despite us messing up the finger prints 3 times!). Anonymous Anonymous |
Service rating : Hi Dave. Thank you so much for the kind review. We are all so delighted you're both happy with the wedding rings ... |
| 16-Aug-2017 |
Service
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Not only was this a guilt free purchase due to the ethical stance Serendipity takes (massive brownie points were received from my fiancée ;) ) obtaining the diamonds they use, but the website was really easy to use and navigate around. Anonymous Anonymous |
No Comment |
| 07-Jul-2017 |
Service
Product
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Service rating : As a complete novice to the fine art of diamonds and jewellery, Mark and the team at Serendipity made the process informative and hassle free. I'd visited many jewellers before I discovered Serendipity and felt all others lacking in both willingness to go out of their way and choice. I... Anonymous Anonymous |
Service rating : Thank you so much for the wonderful and very kind words. We are delighted that you came to see us and gave us the ... |
| 05-Jul-2017 |
Service
Product
|
Service rating : An excellent service all round from initial advice to great communication during the purchasing process. Then finally a perfect ring delivered in a beautiful presentation box. Thank you :D Anonymous Anonymous |
Hi, Many thanks for leaving us a review on the wedding ring you have received. We are glad to hear you are happy with your experi ... |
| 05-Jul-2017 |
Service
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These rings are amazing and exactly how we ordered it. From speaking with several other designers, it is apparently EXTREMELy difficult to get fingerprints on rings and Serendipity absolutely nailed it! Anonymous Anonymous |
Service rating : Hi, Many thanks for leaving us a review. Delighted to hear you are happy with the fingerprint engraved ... |