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Blue River Diamonds Ltd. Trading as Serendipity Diamonds. Reg. England No. 5972040 VAT No. 909972870 Registered office: 22 George Street, Ryde, Isle of Wight. P033 2EW, England
| Date | Score | Customer Comment | Supplier Response |
|---|---|---|---|
| 15-Apr-2018 |
Service
|
Beautiful ring; fast, polite and flexible service. Highly recommend! Anonymous Anonymous |
No Comment |
| 15-Apr-2018 |
Service
|
Excellent customer service. Really put my mind at rest when making such a large purchase of an engagement ring. The resizing service is also excellent and so straight forward. Anonymous Anonymous |
No Comment |
| 05-Apr-2018 |
Service
Product
|
Service rating : Great customer service with prompt email correspondence. Flexible to our needs in terms of delivery. Anonymous Anonymous |
Service rating : Thank you, for taking the time to leave your review, so pleased to hear you were happy with the service provided. ... |
| 05-Apr-2018 |
Service
|
****** brilliant from start to finish. The communications and service second to none. The rings are outstanding Anonymous Anonymous |
HI there, Thank you for such a lovely "short but extremely sweet review", it was an absolute pleasure to have been abl ... |
| 05-Apr-2018 |
Service
Product
|
Service rating : I interacted seamlessly with 3 different personnel at Serendipity and in all cases they were very responsive, personal, empathetic, efficient, courteous and good humoured. It was a pleasure. Anonymous Anonymous |
HI there, thank you so much for taking the time to leave such a lovely and informative review. We love to hear from our clients a ... |
| 05-Apr-2018 |
Service
Product
|
Service rating : Serendipity went out of their way whenever we needed advice. I found them to be quick in their responses, thorough and generally very nice! I do not hesitate to rate them 5*. Anonymous Anonymous |
No Comment |
| 05-Apr-2018 |
Service
Product
|
Service rating : I went to visit serendipity when looking for an engagement ring. Sat down for a few hours studying different diamonds and settings, they were very knowledgable and gave great advice. Anonymous Anonymous |
No Comment |
| 11-Feb-2018 |
Service
Product
|
Service rating : I thought the service was faultless. From ordering my item, I received correspondence back immediately confirming what I wanted. I was also updated with how my order was progressing and received an email advising of delivery. Anonymous Anonymous |
No Comment |
| 09-Feb-2018 |
Service
Product
|
Service rating : The service was excellent and the product stunning Anonymous Anonymous |
Hi, thank you so much for taking the time to leave a review for us. So happy to hear you like the product you purchased ... |
| 09-Feb-2018 |
Service
Product
|
Service rating : excellent communication throughout, very straightforward process and a lovely product at the end Anonymous Anonymous |
Hi, Thank you for taking the time to leave your review, it is great to hear that you had a great experience with us and ... |