The final stage of polishing gives each Diamond the smooth glass-like surface helping to reflect light from the stone. The assessment of polish takes into consideration the amount and visibility of features The assessment of these features under laboratory conditions helps graders determine the polish grade for each certified Diamond.
Excellent Polish
No minor polish features to few minor polish features. Minor polish features are viewed by an expert with difficulty under 10 x magnification.
Very Good Polish
Minor polish details are seen by an expert eye under 10 x magnification.
Good Polish
Magnification under 10 x loupe reveals noticeable polish features. Viewed with the naked eye, the lustre of the Diamond may be affected.
Fair Polish
Obvious heavier polish features are clearly visible under 10 x magnification. Diamond lustre is reduced when viewed with the naked eye.
Poor Polish
Significant polish features are easily seen under 10 x magnification. Diamond lustre is significantly affected when viewed with the naked eye.
Polish Features
During the assessment of polish, the following features may be visible on some Diamonds.
Tiny openings appearing as dots.
Fine surface scratches.
Burn marks- appearing as a cloudy milky coating on the surface of the Diamond.
Nick- small notches seen at the junction between two facets without any visible depth at 10 x magnification.
Lizard Skin - uneven surface across one facet caused by polishing the Diamond against the natural grain of the stone.
Rough Girdle - small pits and nicks appearing on a bruted girdle.
Abrasions - scuffed facet edges which reduce the sharpness of edges between two facets.
Recent Customer Reviews
Date
Score
Customer Comment
Supplier Response
14-Nov-2023
Service
Product
Service rating : I had such a good experience with Serendipity Diamonds. I wanted to give my old engagement ring to my daughter for her 30th birthday yet make it modern and less “engagement-y”. Not easy with a solitaire diamond in a gold setting. Drina talked me through so many options and we settled...
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Anonymous
Service rating : Thank you very much for a lovely review, such a pleasure to read that you were happy with our service and with th ...
14-Nov-2023
Service
Serendipity was able to take a simple sketch and turn it into a lovely piece of men’s jewellery. It was intended for a hard working customer so 9k gold was the durable material for the application. Since receiving the ring I have set a 1.41 carat F colour VS1 stone in it then delivered it to my...
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Anonymous
Hi Jennifer, thank you for taking the time to leave such a nice review for us on your second purchase with us, we are so pleased t ...
25-Oct-2023
Service
Product
Service rating : Great as always Product : Just what we wanted thanks
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Anonymous
Service rating : Thank you for leaving us some feedback today! We are pleased to hear you were happy with everything. The team wer ...
25-Oct-2023
Service
Product
Service rating : Their customer service is excellent. I ordered a setting without a stone in an odd stone size. Their finished product was of excellent quality. The lead time was a quick two weeks, which for a custom setting is amazing.
I have since used their service once again, this time for...
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Anonymous
Service rating : Thank you so much for such a lovely review, this has made very pleasant reading. It has been an absolute pleasure ...
24-Oct-2023
Service
Product
Service rating : The staff where very friendly and helpful, and ring I got I am extremely happy with. Product : Great product well made and looks great
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Service rating : Good Morning, Thank you for taking the time to leave us feedback today. We are so pleased to hear you were h ...
05-Sep-2023
Service
Product
Service rating : The service was wonderful. Personal, friendly, efficient and helpful. Product : I was not able to try on the exact Odessa ring as there was not a sample available. However, there was the wax mould for the ring which gave me some idea of the shape of the ring on my finger. When the...
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Anonymous
Thank you so much for taking the time to leave a review for us, We really do appreciate any feedback, and this is very helpful for ...
26-Aug-2023
Service
Product
Service rating : I have been using Serendipity Diamonds for approximately 14 years since my engagement ring was purchased by my, then fiancé. This experience relates to a re-design of my engagement ring, using my original oval diamond and a scrappy, hand drawn, image which I shared with Drina, to indicate...
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Service rating : Thank you Tracey for leaving such a lovely review, we really appreciate your kind words. It is always a pleasure ...
22-May-2023
Service
Great experience of buying an engagement ring. She said "yes" so I'll be going back for a wedding ring.
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Good Morning, Thank you for taking the time to leave us feedback today. We are so pleased to hear you are happy with the servi ...
17-Apr-2023
Service
Service was top class from first enquiry through to follow up after delivery, and it was all provided in a friendly and competent manner.
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Hello, Thank you for taking the time to leave us feedback on our service today. We are delighted to hear you are happy with t ...
16-Apr-2023
Service
Product
Service rating : Excellent products and excellent and friendly service Product : Excellent quality product that fitted perfectly thanks to the staff. The service given was excellent from all the staff
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Service rating : Thank you so much for leaving us feedback today! We are so pleased to hear you are happy with the service receive ...