Enjoy 10% off any order when you sign up to our newsletter. We welcome new clients and reward existing clients with generous discounts, and send occasional updates with information on new designs added to our showroom and websites. If you are a returning client, please contact us and we will be happy to provide a returning-client discount for your next purchase. Please note we are unable to provide any discount on purchases made using Klarna finance.
All items listed have been ready-made and ready to collect or deliver. With free speedy delivery, most items are available to be sent straight out.
Recent Customer Reviews
Date
Score
Customer Comment
Supplier Response
20-Dec-2025
Service
Wonderful and amazing top level service. The process was so simple, the project complex, and the outcome results stunning in every way imaginable. Truly the most beautiful bespoke jewelry I could have ever imagined. Highly recommend Serendipity Diamonds.
Anonymous
Anonymous
Thank you for taking the time to leave a review of your experience with us. It was an absolute pleasure to have helped you with yo ...
19-Dec-2025
Service
Product
Service rating : My husband went to serendipity to purchase my engagement ring and as the recipient I can say it was definitely worth it!
The ring is absolutely stunning and the team were amazing. After being told about the process it sounded effortless and he was helped every step along...
Anonymous
Anonymous
Service rating : Thank you for your kind review! We’re thrilled that both your engagement and wedding rings are to your liking. ...
25-Nov-2024
Service
Product
Service rating : Drina was amazing. Lovely lady and very helpful. We bought my engagement ring and it's beautiful. We will be back for our wedding rings. I also bought a bracelet which was a great price and really lovely. Product : Stunning ring. I love it and have had so many compliments.
Anonymous
Anonymous
Service rating : Thank you very much for taking the time to leave such a lovely review, we are always happy to help our clients wi ...
15-Nov-2024
Product
Drina was brilliant as always, the service you get at Serendipity is always fab. As soon as you walk in to the store it feels like home, a friendly smile welcomes you as does a coffee which is always lovely. I am delighted with my necklace, it was made with a stone from my mums rings so it is extra...
Anonymous
Anonymous
Thank you so much for taking the time to leave such a lovely review, we are so pleased you had another great experience with us, i ...
15-Nov-2024
Product
Anonymous
Anonymous
No Comment
16-Sep-2024
Product
Fantastic service from start to finish.
Anonymous
Anonymous
No Comment
14-Nov-2023
Service
Product
Service rating : I had such a good experience with Serendipity Diamonds. I wanted to give my old engagement ring to my daughter for her 30th birthday yet make it modern and less “engagement-y”. Not easy with a solitaire diamond in a gold setting. Drina talked me through so many options and we settled...
Anonymous
Anonymous
Service rating : Thank you very much for a lovely review, such a pleasure to read that you were happy with our service and with th ...
14-Nov-2023
Service
Serendipity was able to take a simple sketch and turn it into a lovely piece of men’s jewellery. It was intended for a hard working customer so 9k gold was the durable material for the application. Since receiving the ring I have set a 1.41 carat F colour VS1 stone in it then delivered it to my...
Anonymous
Anonymous
Hi Jennifer, thank you for taking the time to leave such a nice review for us on your second purchase with us, we are so pleased t ...
25-Oct-2023
Service
Product
Service rating : Great as always Product : Just what we wanted thanks
Anonymous
Anonymous
Service rating : Thank you for leaving us some feedback today! We are pleased to hear you were happy with everything. The team wer ...
25-Oct-2023
Service
Product
Service rating : Their customer service is excellent. I ordered a setting without a stone in an odd stone size. Their finished product was of excellent quality. The lead time was a quick two weeks, which for a custom setting is amazing.
I have since used their service once again, this time for...
Anonymous
Anonymous
Service rating : Thank you so much for such a lovely review, this has made very pleasant reading. It has been an absolute pleasure ...
