Please sign up to our newsletter to receive a complimentary 10% discount off your order.
***Please note that the discount code cannot be used online for orders placed using our Klarna finance option. Please contact us and we will create a finance package tailored to your requirements.
Serendipity Diamonds Ltd. Reg. England No. 5972040 VAT No. 909972870 Registered office: 186 High Street, Ryde, Isle of Wight. PO33 2PN, England
| Date | Score | Customer Comment | Supplier Response |
|---|---|---|---|
| 25-Nov-2024 |
Service
Product
|
Service rating : Drina was amazing. Lovely lady and very helpful. We bought my engagement ring and it's beautiful. We will be back for our wedding rings. I also bought a bracelet which was a great price and really lovely. Anonymous Anonymous |
Service rating : Thank you very much for taking the time to leave such a lovely review, we are always happy to help our clients wi ... |
| 15-Nov-2024 |
Product
|
Drina was brilliant as always, the service you get at Serendipity is always fab. As soon as you walk in to the store it feels like home, a friendly smile welcomes you as does a coffee which is always lovely. Anonymous Anonymous |
Thank you so much for taking the time to leave such a lovely review, we are so pleased you had another great experience with us, i ... |
| 15-Nov-2024 |
Product
|
Anonymous Anonymous |
No Comment |
| 16-Sep-2024 |
Product
|
Fantastic service from start to finish. Anonymous Anonymous |
No Comment |
| 14-Nov-2023 |
Service
Product
|
Service rating : I had such a good experience with Serendipity Diamonds. I wanted to give my old engagement ring to my daughter for her 30th birthday yet make it modern and less “engagement-y”. Not easy with a solitaire diamond in a gold setting. Drina talked me through so many options and we settled... Anonymous Anonymous |
Service rating : Thank you very much for a lovely review, such a pleasure to read that you were happy with our service and with th ... |
| 14-Nov-2023 |
Service
|
Serendipity was able to take a simple sketch and turn it into a lovely piece of men’s jewellery. It was intended for a hard working customer so 9k gold was the durable material for the application. Anonymous Anonymous |
Hi Jennifer, thank you for taking the time to leave such a nice review for us on your second purchase with us, we are so pleased t ... |
| 25-Oct-2023 |
Service
Product
|
Service rating : Great as always Anonymous Anonymous |
Service rating : Thank you for leaving us some feedback today! We are pleased to hear you were happy with everything. The team wer ... |
| 25-Oct-2023 |
Service
Product
|
Service rating : Their customer service is excellent. I ordered a setting without a stone in an odd stone size. Their finished product was of excellent quality. The lead time was a quick two weeks, which for a custom setting is amazing. Anonymous Anonymous |
Service rating : Thank you so much for such a lovely review, this has made very pleasant reading. It has been an absolute pleasure ... |
| 24-Oct-2023 |
Service
Product
|
Service rating : The staff where very friendly and helpful, and ring I got I am extremely happy with. Anonymous Anonymous |
Service rating : Good Morning, Thank you for taking the time to leave us feedback today. We are so pleased to hear you were h ... |
| 05-Sep-2023 |
Service
Product
|
Service rating : The service was wonderful. Personal, friendly, efficient and helpful. Anonymous Anonymous |
Thank you so much for taking the time to leave a review for us, We really do appreciate any feedback, and this is very helpful for ... |