Service rating : Purchased an engagement ring in September. Serendipity's end to end service, and product, are all perfect!

I had a fairly tight deadline, so had some anxiety. They gave more than enough detailed information and answered all my questions. Finally, once finished crafting, it was...

Anonymous

Service rating : The staff at Serendipity were incredibly helpful and professional through the whole process. We were initially hesitant to purchase our wedding bands online, especially given the need to ship internationally, but they answered all of our questions, delivered within the shipping window they...

Anonymous

Service rating : I would highly recommend Serendipity Diamonds to anybody. I found the company online when looking to purchase a diamond engagement ring and after looking at the different styles of ring they had available, arranged an appointment with Emily via their live chat facility. She appreciated my...

Anonymous

Service rating : Everyone there was quick to respond to my questions via email. I would definitely use them again.
Product : Fingerprint rings were unique exactly what my fiancé wanted.

Anonymous

Service rating : Extremely happy with the customer service. Any questions I had were answered promptly, and expected completion date/confirmation of shipping address was provided throughout the process.
Please thank Emily for her help during this process, she was a pleasure to correspond with...

Anonymous

Service rating : Profesionální korektní jednání, výtečné vebové stránky
Product : kvalitní cenově přiměřený šperk

Anonymous

Service rating : An amazing piece of art, exactly what I wanted. Customer service is great, with a really nice experience visiting the Isle of Wight and the booked appointment to discuss the details and get the perfect size.
Perfect from beginning to final delivery (impressive packaging!!), a 100%...

Anonymous

Service rating : Once we found the beautiful and uniquely crafted rings on the website the whole experience was simple. The Customer service is amazing, messages and emails responded to extremely quickly - the rings were excellent.
Product : Unique, creative and simply wonderful

Anonymous

Service rating : They sent us the wrong size ring and then charged us for the re-size. They then claimed that the ring size adheres to UK ring sizes, despite taking the ring into hatton garden where 3 different jewellers confirmed that the ring was 17mm, despite us originally ordering a P (18mm)

Anonymous

Service rating : Fast, reliable and fantastic craftmanship.
Product : Unusual design but just perfect.

Anonymous