Welcome to Serendipity Diamonds
Serendipity is the unexpected discovery of something wonderful. Whether you found us by chance or by recommendation we're glad you found us. We pride ourselves on giving the best customer service. Our small team are all hard-working, skilled, knowledgable and above-all – friendly. We devote ourselves to putting your needs above everything else. Please take comfort in the fact that we're delighted you're here.
You'll be taken care of, whether your requirements are for information, advice or a purchase.
Mark, Kathryn, Drina and Emily (The Serendipity Team)
Why Choose Serendipity?
100% positive feedback
20 years expertise
Value (40% - 50% below high street prices)
Great communications and expert knowledge
Friendly courteous advice.
Full after-sales support.
Buy-back assurance - upgrade your diamond
Who are Serendipity Diamonds?
Serendipity Diamonds first went online in May 2007. We remember our very first order – thank you Marie!
We've treated every order since then in the same way – with dedicated care and attention. In the early years Mark managed the day to day running of Serendipity and has been advising on all aspects of diamonds and jewellery over 20 years.
Mark remains firmly planted at his desk, speaking with the same clients that discovered Serendipity back in 2007 – they feel confident to return again and again.
In 2010 when things got very busy, Drina joined the company and heads up the small friendly team looking after you. Emily joined us in 2014 and brought her excellent customer service and attention to detail to help us look after our valued clients. Kathryn came on board full time in 2016, although is a co-founder and started up the company so many moons ago. We are so happy to help in the search for perfection!
We strive to give each client our best this includes members of the jewellery trade, for any requirements in loose diamonds and jewellery.
Become a Client - See for Yourself
Our independent reviews are collected via Feefo and available to view online. If you decide to blog, review or write about your experience with us, anywhere else, please send us the link to your online article and we will send you a complimentary gift as our way of thanking you.