Our ring care package is available on any diamond ring purchase over £500 and covers 12 months of cleaning and refinishing in addition to several other services such valuation and inward insurance cover.
Care
Ring Care Package
Our ring care package is available on any diamond ring purchase over £500 and covers 12 months of cleaning and refinishing in addition to several other services such valuation and inward insurance cover.
12 Months Ring Care Package
What are the benefits of the ring care package?
Our ring care package provides 12 months of care for your diamond ring, eternity ring or engagement ring which can be renewed anually with our team. The package can be purchased at the point of order or as soon as your item has been delivered but cannot be arranged at a later date.
What's included in the package?
Our ring care package provides the following benefits to any buyer who purchase a ring over £500 from Serendipity Diamonds:
2 x full clean and re-finishes per year.
Detailed ring inspection
Revised valuation for insurance
1 x complimentary size adjustment between 1 - 1.5 ring sizes at any time within the year.
Insurance cover for sending your item to our showroom
Free home jewellery cleaning bundle included with your purchase
Exclusive invites to showroom open evenings, product launches and VIP discount codes.
Additional care package incentives are added each year for existing subscribers.
When does the care package begin?
Purchase our ring care package, which will run from the date of delivery for 12 months. We will contact you before expiry with the opportunity to renew your care package each year.
Recent Customer Reviews
Date
Score
Customer Comment
Supplier Response
07-Nov-2026
Service
Product
Service rating : Amazing customer service. I was responded to all emails, questions, and inquiries with timeliness and experience. The quality of the product and service is top tier. I was able to ask questions and get them answered to feel fully secured in my experience. Product : I had a custom...
Anonymous
Anonymous
No Comment
07-Nov-2026
Service
Product
Service rating : Amazing customer service. I was responded to all emails, questions, and inquiries with timeliness and experience. The quality of the product and service is top tier. I was able to ask questions and get them answered to feel fully secured in my experience. Product : I had a custom...
Anonymous
Anonymous
No Comment
26-Oct-2026
Service
Product
They are so lovely to deal with. I had two diamonds from a pair of diamond earrings that were very sentimental, and a garnet from another ring,, and they helped me design them into a ring, were very patient when I kept changing my mind, and I am in love with the ring that they designed. This is my...
Anonymous
Anonymous
No Comment
26-Oct-2026
Service
Product
They are so lovely to deal with. I had two diamonds from a pair of diamond earrings that were very sentimental, and a garnet from another ring,, and they helped me design them into a ring, were very patient when I kept changing my mind, and I am in love with the ring that they designed. This is my...
Anonymous
Anonymous
No Comment
20-Dec-2025
Service
Wonderful and amazing top level service. The process was so simple, the project complex, and the outcome results stunning in every way imaginable. Truly the most beautiful bespoke jewelry I could have ever imagined. Highly recommend Serendipity Diamonds.
Anonymous
Anonymous
Thank you for taking the time to leave a review of your experience with us. It was an absolute pleasure to have helped you with yo ...
19-Dec-2025
Service
Product
Service rating : My husband went to serendipity to purchase my engagement ring and as the recipient I can say it was definitely worth it!The ring is absolutely stunning and the team were amazing. After being told about the process it sounded effortless and he was helped every step along the way, he...
Anonymous
Anonymous
Service rating : Thank you for your kind review! We’re thrilled that both your engagement and wedding rings are to your liking. ...
25-Nov-2024
Service
Product
Service rating : Drina was amazing. Lovely lady and very helpful. We bought my engagement ring and it's beautiful. We will be back for our wedding rings. I also bought a bracelet which was a great price and really lovely. Product : Stunning ring. I love it and have had so many compliments.
Anonymous
Anonymous
Service rating : Thank you very much for taking the time to leave such a lovely review, we are always happy to help our clients wi ...
15-Nov-2024
Product
Drina was brilliant as always, the service you get at Serendipity is always fab. As soon as you walk in to the store it feels like home, a friendly smile welcomes you as does a coffee which is always lovely. I am delighted with my necklace, it was made with a stone from my mums rings so it is extra...
Anonymous
Anonymous
Thank you so much for taking the time to leave such a lovely review, we are so pleased you had another great experience with us, i ...
