| Date |
Score |
Customer Comment |
Supplier Response |
|
21 Hours ago
|
|
Service rating : They answered my questions really fast. And more importantly, they delivered faster than expected.
Product : My fiancee loved it. That's the most important thing about a ring!
Anonymous
Anonymous
|
Service rating : Many thanks for your lovely review, it was our absolute pleasure to have been able to help you with this very spe ... |
|
19-Apr-2017
|
|
Service rating : Can't hope for better service, from beginning to end. we have total confidence in them.
Product : The earrings exceeded the expectations.
Anonymous
Anonymous
|
Thank you so much for your very kind comments, it was an absolute pleasure to help you both again. You have wonderful taste in Jew ... |
|
12-Apr-2017
|
|
Service rating : Excellent service - brilliant communication and outstanding ring
Will be using them again for my wedding ring
REALLY well packaged - great firm
Product : Really beautiful
Was a real winner - she just HAD to say yes!!
Anonymous
Anonymous
|
Service rating : Hi there,
Many thanks for leaving us a review. I am so pleased to hear you are happy with the experien ... |
|
12-Apr-2017
|
|
Service rating : Researched Serendipity online, after wasting time in local jewellers. Had a couple of emails and telephone conversations, to discuss requirements. Great service and communication, from initial contact to dispatch and receipt of the ring...and what a ring ! The right stone was sourced and...
Anonymous
Anonymous
|
Service rating : Hi,
Thank you for leaving us a review, this has been lovely to read. First of all, I am so glad we mad ... |
|
21-Mar-2017
|
|
Service rating : Beautiful earrings, my wife loves them. The design was unique, I was able to select the size, color, clarity, etc. so that I could find the just right balance of what my wife was looking for with price, which was very reasonable considering what we got. Thanks!
Product : Beautiful...
Anonymous
Anonymous
|
No Comment |
|
04-Mar-2017
|
|
Service rating : Amazing customer service. Wanted a specific diamond that was not available online and got great help from one of the staff members.
Product : Amazing ring, great box and package in general.
Anonymous
Anonymous
|
No Comment |
|
01-Mar-2017
|
|
Very nice working with serendipity diamonds. They were easy to contact and always replied in a timely manner. They ensured my order was complete ahead of time with a beautiful ring!
Anonymous
Anonymous
|
Thank you so much for taking the time to leave your review, this is much appreciated. It was a pleasure to have been able to help ... |
|
01-Mar-2017
|
|
Service rating : Quick email confirmation and also an email confirming expected timescale of delivery.
Parcel was delivered within expected timeframe and ring was beautifully presented.
Thanks very much!
Product : True to size and the same quality as in jewellers but for a much...
Anonymous
Anonymous
|
No Comment |
|
23-Feb-2017
|
|
Service rating : I looked at the on line information, and saw some platinum earrings that I liked. It was easy to contact Serendipity Diamonds to ask questions and get clear answers.
The order was simple to make, and again when I had a question ,and then a request it was swiftly handled...
Anonymous
Anonymous
|
No Comment |
|
27-Jan-2017
|
|
Service rating : Great customer service answered all the questions I had. Ring came promptly and looked better then I could have thought.
Product : Perfect fit and looked better then I could have hoped.
Anonymous
Anonymous
|
No Comment |
