| Date |
Score |
Customer Comment |
Supplier Response |
|
07-Jul-2017
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Service rating : As a complete novice to the fine art of diamonds and jewellery, Mark and the team at Serendipity made the process informative and hassle free. I'd visited many jewellers before I discovered Serendipity and felt all others lacking in both willingness to go out of their way and choice. I...
Anonymous
Anonymous
|
Service rating : Thank you so much for the wonderful and very kind words. We are delighted that you came to see us and gave us the ... |
|
05-Jul-2017
|
|
Service rating : An excellent service all round from initial advice to great communication during the purchasing process. Then finally a perfect ring delivered in a beautiful presentation box. Thank you :D
Product : An excellent service all round from initial advice to great communication during the...
Anonymous
Anonymous
|
Hi, Many thanks for leaving us a review on the wedding ring you have received. We are glad to hear you are happy with your experi ... |
|
05-Jul-2017
|
|
These rings are amazing and exactly how we ordered it. From speaking with several other designers, it is apparently EXTREMELy difficult to get fingerprints on rings and Serendipity absolutely nailed it!
THANK YOU VERY MUCH!
Anonymous
Anonymous
|
Service rating : Hi,
Many thanks for leaving us a review. Delighted to hear you are happy with the fingerprint engraved ... |
|
05-Jul-2017
|
|
Service rating : Would certainly recommend & use again if appropriate
Product : Really pleased with this personalised product for our wedding
Anonymous
Anonymous
|
Service rating : Thank you, that is very kind of you to say that you would recommend us. It was an absolute pleasure to be able to ... |
|
24-May-2017
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Service rating : Customer service is excellent, listened well, communicated and updated status of order regularly, attention to detail very good
Product : Good quality, reasonably priced
Anonymous
Anonymous
|
Service rating : Thank you so much for taking time to leave such a nice a review, it was my absolute pleasure to have been able to ... |
|
26-May-2017
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|
Service rating : This is the 4th item I've purchased from serendipity diamonds. Always excellent service from start to finish, responding quickly to any questions or queries.
The quality and prices beat anything you will find on the high street.
Product : Excellent quality and price
Anonymous
Anonymous
|
Thank you for your 4th purchase, this is always a good sign when we have such good returning clients such as yourself. As always i ... |
|
23-May-2017
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Service rating : They answered my questions really fast. And more importantly, they delivered faster than expected.
Product : My fiancee loved it. That's the most important thing about a ring!
Anonymous
Anonymous
|
Service rating : Many thanks for your lovely review, it was our absolute pleasure to have been able to help you with this very spe ... |
|
19-Apr-2017
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Service rating : Can't hope for better service, from beginning to end. we have total confidence in them.
Product : The earrings exceeded the expectations.
Anonymous
Anonymous
|
Thank you so much for your very kind comments, it was an absolute pleasure to help you both again. You have wonderful taste in Jew ... |
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12-Apr-2017
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Service rating : Excellent service - brilliant communication and outstanding ring
Will be using them again for my wedding ring
REALLY well packaged - great firm
Product : Really beautiful
Was a real winner - she just HAD to say yes!!
Anonymous
Anonymous
|
Service rating : Hi there,
Many thanks for leaving us a review. I am so pleased to hear you are happy with the experien ... |
|
12-Apr-2017
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|
Service rating : Researched Serendipity online, after wasting time in local jewellers. Had a couple of emails and telephone conversations, to discuss requirements. Great service and communication, from initial contact to dispatch and receipt of the ring...and what a ring ! The right stone was sourced and...
Anonymous
Anonymous
|
Service rating : Hi,
Thank you for leaving us a review, this has been lovely to read. First of all, I am so glad we mad ... |
