| Date |
Score |
Customer Comment |
Supplier Response |
|
24-May-2017
|
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Service rating : Customer service is excellent, listened well, communicated and updated status of order regularly, attention to detail very good
Product : Good quality, reasonably priced
Anonymous
Anonymous
|
Service rating : Thank you so much for taking time to leave such a nice a review, it was my absolute pleasure to have been able to ... |
|
26-May-2017
|
|
Service rating : This is the 4th item I've purchased from serendipity diamonds. Always excellent service from start to finish, responding quickly to any questions or queries.
The quality and prices beat anything you will find on the high street.
Product : Excellent quality and price
Anonymous
Anonymous
|
Thank you for your 4th purchase, this is always a good sign when we have such good returning clients such as yourself. As always i ... |
|
23-May-2017
|
|
Service rating : They answered my questions really fast. And more importantly, they delivered faster than expected.
Product : My fiancee loved it. That's the most important thing about a ring!
Anonymous
Anonymous
|
Service rating : Many thanks for your lovely review, it was our absolute pleasure to have been able to help you with this very spe ... |
|
19-Apr-2017
|
|
Service rating : Can't hope for better service, from beginning to end. we have total confidence in them.
Product : The earrings exceeded the expectations.
Anonymous
Anonymous
|
Thank you so much for your very kind comments, it was an absolute pleasure to help you both again. You have wonderful taste in Jew ... |
|
12-Apr-2017
|
|
Service rating : Excellent service - brilliant communication and outstanding ring
Will be using them again for my wedding ring
REALLY well packaged - great firm
Product : Really beautiful
Was a real winner - she just HAD to say yes!!
Anonymous
Anonymous
|
Service rating : Hi there,
Many thanks for leaving us a review. I am so pleased to hear you are happy with the experien ... |
|
12-Apr-2017
|
|
Service rating : Researched Serendipity online, after wasting time in local jewellers. Had a couple of emails and telephone conversations, to discuss requirements. Great service and communication, from initial contact to dispatch and receipt of the ring...and what a ring ! The right stone was sourced and...
Anonymous
Anonymous
|
Service rating : Hi,
Thank you for leaving us a review, this has been lovely to read. First of all, I am so glad we mad ... |
|
21-Mar-2017
|
|
Service rating : Beautiful earrings, my wife loves them. The design was unique, I was able to select the size, color, clarity, etc. so that I could find the just right balance of what my wife was looking for with price, which was very reasonable considering what we got. Thanks!
Product : Beautiful...
Anonymous
Anonymous
|
No Comment |
|
04-Mar-2017
|
|
Service rating : Amazing customer service. Wanted a specific diamond that was not available online and got great help from one of the staff members.
Product : Amazing ring, great box and package in general.
Anonymous
Anonymous
|
No Comment |
|
01-Mar-2017
|
|
Very nice working with serendipity diamonds. They were easy to contact and always replied in a timely manner. They ensured my order was complete ahead of time with a beautiful ring!
Anonymous
Anonymous
|
Thank you so much for taking the time to leave your review, this is much appreciated. It was a pleasure to have been able to help ... |
|
01-Mar-2017
|
|
Service rating : Quick email confirmation and also an email confirming expected timescale of delivery.
Parcel was delivered within expected timeframe and ring was beautifully presented.
Thanks very much!
Product : True to size and the same quality as in jewellers but for a much...
Anonymous
Anonymous
|
No Comment |
