At Serendipity Diamonds, we provide a wide variety of payment methods to make life easier for our clients. The following are all accepted for orders at Serendipity.
Chip and Pin Payments including Apple Pay
Visitors to our showroom are welcome to pay via chip and pin. We accept most major credit and debit cards in addition to contactless on orders within the payment limit. In addition our card machine accepts Apple Pay.
Cash
Visitors to our showroom can pay by cash payment for orders during their visit.
Bank Transfer
For UK clients we accept bank transfer by BACS. Please contact us for account details which we are happy to provide on your invoice.
Paypal
We accept payments by Paypal via our SerendipityDiamonds.com website, or by manual Paypal invoice tailored to your order. As such, we can invoice in any currency for international payments. Pay in full or place your order online with a 10% deposit. Please note that for bespoke orders we require a 25% deposit before commencing work.
Shop-Pay
Our showroom and isle-of-wight-jewellery.co.uk website supports online payment by Shop-Pay. This convenient system enables payment by most credit and debit cards in most international currencies. Payments made in this way can be organised via a payment link on a manually created invoice, or via the website.
Klarna (UK only)
For UK clients, we are happy to provide 0% interest-free finance subject to approval. Terms vary from 6 months to 24 months interest-free finance. Excludes items of pre-loved jewellery. For overseas clients, please contact us for details of our layaway payment plan which might be available before placing your order.
Recent Customer Reviews
Date
Score
Customer Comment
Supplier Response
20-Dec-2025
Service
Wonderful and amazing top level service. The process was so simple, the project complex, and the outcome results stunning in every way imaginable. Truly the most beautiful bespoke jewelry I could have ever imagined. Highly recommend Serendipity Diamonds.
Anonymous
Anonymous
Thank you for taking the time to leave a review of your experience with us. It was an absolute pleasure to have helped you with yo ...
19-Dec-2025
Service
Product
Service rating : My husband went to serendipity to purchase my engagement ring and as the recipient I can say it was definitely worth it!
The ring is absolutely stunning and the team were amazing. After being told about the process it sounded effortless and he was helped every step along...
Anonymous
Anonymous
Service rating : Thank you for your kind review! We’re thrilled that both your engagement and wedding rings are to your liking. ...
25-Nov-2024
Service
Product
Service rating : Drina was amazing. Lovely lady and very helpful. We bought my engagement ring and it's beautiful. We will be back for our wedding rings. I also bought a bracelet which was a great price and really lovely. Product : Stunning ring. I love it and have had so many compliments.
Anonymous
Anonymous
Service rating : Thank you very much for taking the time to leave such a lovely review, we are always happy to help our clients wi ...
15-Nov-2024
Product
Drina was brilliant as always, the service you get at Serendipity is always fab. As soon as you walk in to the store it feels like home, a friendly smile welcomes you as does a coffee which is always lovely. I am delighted with my necklace, it was made with a stone from my mums rings so it is extra...
Anonymous
Anonymous
Thank you so much for taking the time to leave such a lovely review, we are so pleased you had another great experience with us, i ...
15-Nov-2024
Product
Anonymous
Anonymous
No Comment
16-Sep-2024
Product
Fantastic service from start to finish.
Anonymous
Anonymous
No Comment
14-Nov-2023
Service
Product
Service rating : I had such a good experience with Serendipity Diamonds. I wanted to give my old engagement ring to my daughter for her 30th birthday yet make it modern and less “engagement-y”. Not easy with a solitaire diamond in a gold setting. Drina talked me through so many options and we settled...
Anonymous
Anonymous
Service rating : Thank you very much for a lovely review, such a pleasure to read that you were happy with our service and with th ...
14-Nov-2023
Service
Serendipity was able to take a simple sketch and turn it into a lovely piece of men’s jewellery. It was intended for a hard working customer so 9k gold was the durable material for the application. Since receiving the ring I have set a 1.41 carat F colour VS1 stone in it then delivered it to my...
Anonymous
Anonymous
Hi Jennifer, thank you for taking the time to leave such a nice review for us on your second purchase with us, we are so pleased t ...
25-Oct-2023
Service
Product
Service rating : Great as always Product : Just what we wanted thanks
Anonymous
Anonymous
Service rating : Thank you for leaving us some feedback today! We are pleased to hear you were happy with everything. The team wer ...
25-Oct-2023
Service
Product
Service rating : Their customer service is excellent. I ordered a setting without a stone in an odd stone size. Their finished product was of excellent quality. The lead time was a quick two weeks, which for a custom setting is amazing.
I have since used their service once again, this time for...
Anonymous
Anonymous
Service rating : Thank you so much for such a lovely review, this has made very pleasant reading. It has been an absolute pleasure ...
