Service rating : They answered my questions really fast. And more importantly, they delivered faster than expected.
Product : My fiancee loved it. That's the most important thing about a ring!

Anonymous

Service rating : Can't hope for better service, from beginning to end. we have total confidence in them.
Product : The earrings exceeded the expectations.

Anonymous

Service rating : Excellent service - brilliant communication and outstanding ring
Will be using them again for my wedding ring

REALLY well packaged - great firm
Product : Really beautiful

Was a real winner - she just HAD to say yes!!

Anonymous

Service rating : Researched Serendipity online, after wasting time in local jewellers. Had a couple of emails and telephone conversations, to discuss requirements. Great service and communication, from initial contact to dispatch and receipt of the ring...and what a ring ! The right stone was sourced and...

Anonymous

Service rating : Beautiful earrings, my wife loves them. The design was unique, I was able to select the size, color, clarity, etc. so that I could find the just right balance of what my wife was looking for with price, which was very reasonable considering what we got. Thanks!
Product : Beautiful...

Anonymous

Service rating : Amazing customer service. Wanted a specific diamond that was not available online and got great help from one of the staff members.
Product : Amazing ring, great box and package in general.

Anonymous

Very nice working with serendipity diamonds. They were easy to contact and always replied in a timely manner. They ensured my order was complete ahead of time with a beautiful ring!

Anonymous

Service rating : Quick email confirmation and also an email confirming expected timescale of delivery.

Parcel was delivered within expected timeframe and ring was beautifully presented.

Thanks very much!
Product : True to size and the same quality as in jewellers but for a much...

Anonymous

Service rating : I looked at the on line information, and saw some platinum earrings that I liked. It was easy to contact Serendipity Diamonds to ask questions and get clear answers.
The order was simple to make, and again when I had a question ,and then a request it was swiftly handled...

Anonymous

Service rating : Great customer service answered all the questions I had. Ring came promptly and looked better then I could have thought.
Product : Perfect fit and looked better then I could have hoped.

Anonymous